
Steinhauer.nl – Updated B2B Website with Smart Features
At Steinhauer, service and close cooperation with our dealers are key. Our website, Steinhauer.nl, has long been a trusted B2B platform where business customers can place their orders quickly, easily, and efficiently. To further enhance our service, we’ve recently implemented several valuable updates that improve user experience and make working with our platform even more appealing.
Once logged in via the dealer environment, you gain immediate access to a wealth of information and useful tools. At a glance, you can view your complete order history, real-time stock levels (updated every two hours), your personal net-net prices, and products with special promotional pricing. You can also track all open orders that have yet to be delivered. Thanks to the quick order feature, placing an order tailored to your stock and needs requires minimal effort.
In addition to regular orders, dropshipping remains a core part of our system. You can easily place orders that are delivered directly to the end customer—often the very next business day. This not only saves time but also avoids unnecessary handling in your own warehouse.
A recent addition to our website is the comparison feature. Using the heart symbol, you can add products to a wishlist, allowing you to compare models side by side based on design, specifications, and pricing. This is ideal for curating your assortment or advising customers. The "share wishlist" function makes it easy to send selected products to your client by email.
Consumer Orders on the Steinhauer Website
We’d like to emphasize this once again: consumers can also place orders directly through our website. During the checkout process, they always select a service point—a nearby physical store or dealer. This service point receives a kickback fee from us as a reward for their role in the sales process. This fee is paid approximately six weeks after the order is placed, taking the legal return period into account.
Sometimes we hear that dealers don’t see much return from this. That’s understandable: we do not actively advertise this option. In all our consumer-facing communication, we refer customers to our dealers. We firmly believe in: Shop local—support your local lighting specialist.
It is important to stress that the service point carries no risk in these transactions. All responsibility lies with Steinhauer. This includes returns due to unmet expectations, transport damage, or other issues—we handle everything. The service point simply receives a reward for their involvement, with no obligations or liabilities attached.
In short, the updated Steinhauer website is more than just an order portal. It is a complete, user-friendly platform that supports you as a dealer at every step of the sales process. Fast, clear, and fully focused on your convenience and success.
Discover it for yourself at www.steinhauer.nl/en/